Tk1111 FAQ – All your questions answered here

on the login page Click the "Forgot Password?" link. Enter your registered mobile number to receive an OTP. Use the OTP to set a new password. The entire process takes less than 5 minutes.

5 consecutive incorrect password attempts will temporarily lock your account for 30 minutes, after which it will unlock automatically. If it's urgent, in the Help Centre Contact us.

You can update your email and certain details in your profile settings after logging in. However, to change your name or date of birth, you'll need to submit KYC documents and contact support.

No. Under tk1111's policy, each person is allowed only one account. Creating multiple accounts will result in all accounts being permanently banned and all balances may be forfeited.

KYC (Know Your Customer) is an identity verification process. You may be required to submit a photo of your national ID when making withdrawals or large transactions. This helps keep your account secure.

To permanently close your account, in the Help Centre contact us. Be sure to withdraw any remaining balance first. If you'd like a temporary break from gaming, use the self-exclusion feature.

Start by clearing your browser cache and cookies. Then go directly to tk1111.ws by typing the address in your browser. If your password is correct but you're still having trouble, try logging in via OTP, or in the Help Centre Contact us.

Log in to your account → Financial Transactions → select Deposit. Enter your bKash, Nagad, or Rocket number and the amount. Confirm with the OTP sent to your mobile. Your balance is usually updated within 1–3 minutes.

The minimum deposit at tk1111 is just ৳200, which is enough to start playing most games. To claim the 150% first deposit bonus, a minimum deposit of ৳500 is required.

Your balance typically arrives within 1–5 minutes. If it hasn't appeared after 10 minutes, please in the Help Centre Contact us. Delays may occur due to bank or mobile banking server issues.

Tk1111 does not charge any deposit fees. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply their own transaction charges.

Deposits are currently supported via bKash, Nagad, and Rocket. Bank transfers are also available. For more payment options, Transactions Page View.

Daily deposit limits vary based on your account level and KYC status. Standard accounts can deposit up to ৳50,000 per day. Higher limits apply for VIP members.

Yes! In your Responsible Gaming settings, you can set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

No funds are deducted if a deposit fails. However, if your mobile banking app shows money has been sent but it hasn't appeared in your tk1111 account, please contact us with your transaction reference number. in the Help Centre Contact us.

Log in to your account → Financial Transactions → select Withdrawal. Enter your mobile banking number, specify the amount, and confirm. Funds typically arrive in your mobile wallet within 15–30 minutes.

The minimum withdrawal amount is ৳500. Before requesting a withdrawal, make sure your bonus wagering requirements have been met — unmet conditions will put your withdrawal on hold.

Standard withdrawals are processed within 15–30 minutes. If KYC verification is incomplete, or for large first-time withdrawals, processing may take up to 24 hours. VIP members enjoy faster processing.

Common reasons for withdrawal cancellation include unmet bonus wagering requirements, incomplete KYC, or a pending security verification. Contact support for more details. If a withdrawal is cancelled, the funds will be returned to your account.

Tk1111 charges no withdrawal fees. However, your mobile banking provider's own transaction charges may apply. The maximum daily withdrawal limit is ৳1,00,000.

After receiving a bonus, you must meet a specific wagering requirement before you can withdraw it. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets before withdrawing. For more details, Bonus page Yes, there is.

Standard members can make up to 5 withdrawals per day. VIP members have a higher limit. The minimum amount per withdrawal is ৳500.

New members get up to 150% bonus on their first deposit — maximum ৳10,000. For example, deposit ৳1,000 and receive ৳1,500 in bonus funds. The bonus is credited to your account automatically.

You receive 5–10% cashback on your total weekly losses, credited to your account every Monday morning. The higher your VIP level, the higher your cashback rate.

When a friend registers using your referral code and makes their first deposit, both of you will receive a bonus. You can find your referral code in your profile. The more friends you refer, the more bonuses you earn.

Log in to your personal bonus dashboard to see all of today's offers. You can also Bonus page A full list of ongoing offers is available at all times. Subscribe through support so you never miss a limited-time deal.

The welcome bonus is valid for 30 days. Cashback bonuses must be used within 7 days. Special promotional bonuses may have different validity periods — the expiry date will be communicated when the bonus is issued.

If you'd prefer not to claim a bonus, select the "No Bonus" option at the time of deposit. If you've already accepted a bonus and wish to cancel it, contact support — but please note that any winnings earned from that bonus will also be forfeited.

Yes, Sports Betting and casino game bonuses are separate. Typically, a bonus can only be used in a specific section. The applicable games are clearly stated in each bonus's terms and conditions.

Free spins are awarded for new slots launches, special occasions, or as VIP rewards. Check the promotions page and your login bonus dashboard regularly. Some deposit bonuses also include free spins.

Tk1111 offers: Live Casino (Baccarat, Roulette, Blackjack, Poker), Slots (1,000+ games), Sports Betting (cricket, football, tennis), Fishing Games, Arcade, and Lottery. There's something for every type of player.

Yes! Most slot games offer a Demo Mode where you can play for free using virtual chips. However, Live Casino and Sports Betting do not have a demo mode.

Yes! tk1111 is fully mobile-optimized. You can play all games by downloading the app or through your mobile browser — compatible with both Android and iOS. The app delivers an even smoother experience.

Yes! tk1111 offers tables with Bangla-speaking live dealers. Bengali dealers are available from evening through late night Bangladesh time. English and Asian dealer tables are also available around the clock.

Make sure you have a stable internet connection. Clear your browser cache. Close any unnecessary tabs. If the issue persists, try the mobile app — performance is generally smoother on the app than in a browser.

Betting is available on all major cricket tournaments worldwide, including IPL, World Cup, T20 World Cup, Bangladesh national team matches, PSL, and BPL. Both live betting and pre-match betting are supported.

Yes. All games on tk1111 use RNG (Random Number Generator) technology. Independent third-party organisations conduct regular audits to confirm that all outcomes are entirely random and cannot be manipulated.

Yes. tk1111 uses 256-bit SSL encryption. All data is stored in encrypted form, and regular security audits are conducted. There have been no data breaches in five years.

Always directly in your browser tk1111.ws Type it directly into your browser. Do not log in through any links or advertisements. tk1111 will never ask for your password or OTP via phone or message. If you notice anything suspicious, contact support immediately.

Go to Account Settings → Security → Two-Step Verification and enable it. You'll receive an OTP on your mobile each time you log in. With this active, no one can access your account even if they know your password.

Change your password immediately and in the Help Centre Notify us. Our security team will investigate your account. If you suspect your account has been compromised, contact support immediately — we will freeze your account right away.

No. Your personal information is never sold or shared with third parties. Only the data required for payment processing is shared with our transaction partners. For more details, in the Privacy Policy View.

Go to Profile → Responsible Gaming → Self-Exclusion to lock your account for 6 months to 5 years. During the exclusion period, logging in is completely disabled. Learn more Responsible Gaming page View.

VIP Points start accumulating from the day you register. Points are earned on every bet you place. Once you hit the required threshold, you're automatically upgraded to the next VIP level — no separate application needed.

Tk1111's VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers different bonus rates, withdrawal limits, personal account manager access, and exclusive perks.

You earn 1 VIP point for every ৳100 wagered. During bonus point campaigns, you can earn double points on Live Casino and Sports Betting. on the VIP page View the full chart.

Higher cashback rates, faster withdrawals, higher withdrawal limits, a dedicated account manager, exclusive bonuses and promotions, special event invitations, and priority customer support.

VIP points are valid for 1 year. Extended inactivity may result in a reduction of points. However, regular play automatically renews your points' validity. Once you reach a VIP level, it's not easy to drop down.

Diamond VIP members receive: a dedicated personal account manager, maximum cashback rates, unlimited withdrawals, an exclusive birthday bonus, access to high-roller tables, and special gifts.